One of the most important considerations an individual or company can make is choosing a good 3PL. A 3PL (Third-Party Logistics) company is a service provider that handles numerous parts of a business’s supply chain. Some services include cargo transport, freight forwarding warehousing, customs clearance, distribution, etc. Starting in the 1980s, the Motor Carrier Act grew the 3PL industry to unprecedented levels. The act deregulated trucking and grew the number of carriers from 20,000 to the 1.2 million it is today. Other supply chain parts began to expand along with freight movement, leading to the expansion of 3PLs. This article will explain what to look for when deciding on a 3PL.
When Are 3PLs Used
Companies in an extensive number of industries like retail, manufacturing, medical, restaurant, and more rely on 3PLs. The majority of Fortune 500 companies use these types of services. The primary reason why businesses utilize 3PL providers is due to the value they offer. Along with more giant corporations, more minor to mid-sized entities use 3PLs because it allows for growth and expansion. Another typical business that uses 3PL services is e-commerce. The surge of the internet over the last few decades has allowed online shopping to become popular. Many of the solutions that 3PLs provide are particularly beneficial for web-based sellers that don’t have physical fulfillment centers.
What Qualities Should You Be Aware Of Choosing A Good 3PL
While partnering with a 3PL can be a game changer for your business, choosing the right company is essential. Some of the primary qualities you should look for when deciding on a 3PL provider include:
- Customer Service – Finding a 3PL provider with a direct focus on the customer is critical for a company’s success. Indicators of good customer service can include responsiveness and communication ability. 3PLs must promptly identify issues for their clients and resolve them in a timely manner.
- Capability – A good 3PL company should offer numerous logistics solutions for a client’s supply chain. These include international and domestic shipping, fulfillment, storage, customs clearance, etc.
- Scalability – The primary reason smaller-sized companies use 3PLs is because of the room for scalability. 3PLs allow businesses to meet increasing demand without paying for equipment and extra labor. When deciding on a logistics company, it is crucial to determine how much inventory a 3PL provider can handle.
- Security – The level of protection a 3PL provider has when handling cargo can make or break your supply chain. Workers and partners must have the appropriate training and compliance certifications, such as FDA, DEA, and HAZMAT. For 3PLs that outsource trucks, the carrier company must have a satisfactory DOT rating. This rating indicates accident history, driver qualifications, and financial responsibility.
- Reputation – One of the most significant indicators of an exceptional 3PL company is its reputation in the industry. Over time, a 3PL builds a reputation with happy customers, carriers, employees, etc. New businesses with little experience can look at a 3PL’s standing in the industry to find the right one.
A1 Worldwide Logistics
Finding a 3PL provider can have countless benefits for your company or shipment and help scale your business. Reach A1 Worldwide Logistics at 305-821-8995 to learn about our numerous solutions for simplifying your logistics process. We provide various services like customs brokering and warehouse services to ensure the success of your supply chain.
